While we make every effort possible to thoroughly test and inspect parts before posting them for sale, there still may be the occasional issue with an item. If you have questions or concerns regarding an item and need assistance, please contact us. If your item has arrived damaged, you are having a shipping issue, or if this is related to any item that was shipped via Freight, please refer to our shipping page. For all returns or warranty claims, please read our warranty and return policy below, and submit a request form at the bottom of the page.
Most eligible products sold by Coreline Auto Parts include a 60-Day Limited Warranty, beginning on the date your order is marked as delivered by the shipping carrier.
The warranty covers defects in materials or workmanship under normal use and proper installation.
Some products may include a longer or shorter warranty period, which will be clearly stated on the individual product page. If a product listing specifies a different warranty, the warranty stated on that listing will apply.
To qualify for warranty coverage:
The warranty does not cover damage or failure caused by:
The warranty is void if the product has been altered, modified, repaired, or disassembled without prior written authorization from Coreline Auto Parts.
If you believe your product is defective during the warranty period:
Coreline Auto Parts may require diagnostic information or additional documentation before approving a warranty claim.
If the warranty claim is approved, we may, at our discretion:
Unless required by applicable law, the warranty does not cover:
We want you to shop with confidence.
Most eligible products may be returned within 30 days of delivery.
Returned items must be:
Returns must be approved before being shipped back.
If you ordered the wrong item, changed your mind, or no longer need the product:
Returned items must arrive in their original condition.
If you receive:
Please contact us within 48 hours of delivery.
Once verified, Coreline Auto Parts will work with you to provide an appropriate resolution, which may include:
Unless required by applicable law, the following items are generally non-returnable:
Freight items may be eligible for return only with prior approval and may be subject to additional return shipping charges.
Customers are responsible for securely packaging returned items.
We strongly recommend using:
Coreline Auto Parts is not responsible for returned packages lost or damaged during transit.
Do not return any item without prior authorization.
All approved returns will be issued a Return Merchandise Authorization (RMA) number.
Returns received without an authorized RMA may be refused or returned to the sender.
Orders may be cancelled free of charge before shipment.
Once an order has shipped, it cannot be cancelled and must instead follow the standard return process.
Orders selected for local pickup that are not collected within 14 days may be cancelled at our discretion unless other arrangements have been made.
After your returned item has been received and inspected, refunds will be processed to the original payment method.
Please allow 5–10 business days for your financial institution to complete the refund after it has been issued.
If you need assistance with a warranty claim, return request, exchange, or cancellation, please contact Coreline Auto Parts before sending any item back.
Our customer support team is committed to resolving issues quickly and providing the best possible service.
